Kommo CRM + AddProcess: A Complete Guide to Building a High-Converting Funnel
In today’s travel industry, where clients expect instant answers and personalized recommendations, traditional lead management is no longer enough. Travel agencies that still rely on manual qualification, scattered communication, and outdated workflows lose valuable leads every day.
The good news? Combining Kommo CRM with AddProcess creates a seamless, automated, and high-converting funnel that turns cold leads into booked tours—without extra staff or complicated tech.
Whether you’re a boutique agency, a large franchise network, or a white-label partner, this guide explains how to set up a fully automated sales process that works even while you sleep.
The good news? Combining Kommo CRM with AddProcess creates a seamless, automated, and high-converting funnel that turns cold leads into booked tours—without extra staff or complicated tech.
Whether you’re a boutique agency, a large franchise network, or a white-label partner, this guide explains how to set up a fully automated sales process that works even while you sleep.
Why Kommo + AddProcess Is the Perfect Match for Travel Agencies
Kommo CRM offers an intuitive customer pipeline, multichannel messaging, and powerful automation tools. AddProcess enhances this by:
- Automating lead qualification
- Connecting WhatsApp, Instagram, Telegram, and other messengers
- Integrating real-time tour provider data
- Creating dynamic questionnaires and auto-replies
- Auto-updating Kommo stages based on customer behavior
- Providing a white-label automation engine for scalable operations
Step-by-Step Guide to Building the Funnel
Step 1: Connect Your Communication Channels
AddProcess links directly with Instagram, Telegram and website chat widgets.
Every message automatically lands in Kommo as a lead which means no manual copying.
Benefit: No more missed inquiries. Your funnel starts faster than the one of your competitors.
Every message automatically lands in Kommo as a lead which means no manual copying.
Benefit: No more missed inquiries. Your funnel starts faster than the one of your competitors.
Step 2: Create a Qualification Quiz with AddProcess
Instead of agents asking the same questions 50× a day, AddProcess sends an automated quiz, such as:
- Where do you want to travel?
- What dates?
- Budget range?
- Number of travelers?
- Preferred hotel level?
- Any additional wishes?
Benefit: Agents receive full client details right away—80% of manual work removed.
Step 3: Auto-Move Stages in Kommo Based on Answers
AddProcess updates stages automatically:
Completed quiz → “Qualified Lead”
Ready to talk → “Manager Contact Needed”
Needs offer → “Offer Preparation”
No response → “Follow-Up Automation”
This creates a living pipeline that moves leads without human intervention.
Completed quiz → “Qualified Lead”
Ready to talk → “Manager Contact Needed”
Needs offer → “Offer Preparation”
No response → “Follow-Up Automation”
This creates a living pipeline that moves leads without human intervention.
Step 4: Integrate Tour Provider Data
AddProcess can pull availability or pricing from tour providers and send:
Benefit:
Clients receive tours in seconds—not hours. Conversions skyrocket.
This is how we partner with GoLakaw tour aggregator that lists tours from the Philippines and abroad.
- Suggested tours
- Dynamic options
- Budget-matching packages
Benefit:
Clients receive tours in seconds—not hours. Conversions skyrocket.
This is how we partner with GoLakaw tour aggregator that lists tours from the Philippines and abroad.
Step 5: Set Up Follow-Up Automation
Most sales are lost due to slow or inconsistent follow-up.
AddProcess handles:
Benefit:
Lives leads warm. Cold leads re-engage. Revenue increases without extra labor.
AddProcess handles:
- Reminder messages
- “Still planning your trip?” nudges
- “Want more options?” prompts
- Price drop alerts
- Deadline warnings
Benefit:
Lives leads warm. Cold leads re-engage. Revenue increases without extra labor.
Step 6: Handover to Human Agents Only When Needed
Agents enter the funnel only when:
Benefit:
- The lead is qualified
- Budget is known
- Dates are confirmed
- Interests are clear
- The person is ready to talk
Benefit:
- Managers work with HOT leads only → Productivity doubles.
Example Funnel Blueprint
Stage 1: New Lead
→ Auto-quiz sent via mesenger
Stage 2: Qualified
→ Answers saved in Kommo
→ Auto-tagged by destination/budget
Stage 3: Manager Contact Needed
→ Agent notified
→ Suggested tours auto-sent
Stage 4: Offer Sent
→ Follow-up messages triggered
Stage 5: Negotiation
→ Client questions answered via auto-flows
Stage 6: Booked
→ Payment link + confirmation automation
Stage 7: After-Sale
→ Review request
→ Loyalty offer
- → Next-trip nurturing
The combination of Kommo CRM + AddProcess creates a high-converting travel sales funnel that operates with minimal human effort. Instead of chasing unqualified leads, your team focuses on the conversations that matter—closing more bookings and delivering better service.
In a market where speed and personalization win, agencies that automate early will dominate.
👉 Start your free AddProcess trial today and build your first travel qualification bot in under 30 minutes.
If you want to try AddProcess, manage your inquiries capture on Telegram, as well as leads qualification and initial quotes placemnet, click here to create an AddProcess account
In a market where speed and personalization win, agencies that automate early will dominate.
👉 Start your free AddProcess trial today and build your first travel qualification bot in under 30 minutes.
If you want to try AddProcess, manage your inquiries capture on Telegram, as well as leads qualification and initial quotes placemnet, click here to create an AddProcess account
